How to Cleanup and Reinstall the Software

On the machine where you have the Trapeze program installed please follow the steps below:

• Please shut down the software GUI and uninstall the program from the Control Panel.
• Download the "Cleanup and Reinstall Utility" locally (links provided below for download):
  • Trapeze: https://app.box.com/s/8kcm9m3kgouagbz4wu64i6mdfzsh34q3
  • Trapeze for Forms Processing:    https://app.box.com/s/5296rf6rb1f6y720qrn9k551qrmglpt5
  • Trapeze for Invoice Processing: https://app.box.com/s/nnceowq2ueyvx1dqlakakwtwfz39kfiv
• Run the downloaded cleanup file and afterwards reinstall the software.

Note: Please take a screenshot of your License Monitor information before you perform a cleanup and reinstall. You will want a backup of your license information in the case that we may have to re-create your license for you.